General Terms and Conditions
Acceptance of Terms and Conditions
Use of the website www.vindupaysdeherve.be implies full and complete acceptance of these general terms and conditions of use.
Service Description
The site presents the activities of the Vin du Pays de Herve cooperative, its products (wines, ciders, gift sets), its services (visits, private events) and allows online purchase of these products.
User Account
Some features may require account creation (e.g., online store). The user agrees to provide accurate information and keep it up to date.
User Responsibilities
The user agrees to use the site in accordance with the law and not to interfere with the proper functioning of the service.
Orders and Payments
Product prices are listed in euros, including VAT. Orders can be placed online via the website or directly at the winery. Payments are accepted by credit card, bank transfer, or any other method offered during the ordering process.
Delivery
Delivery times and costs are specified during the ordering process. Free collection from the winery is possible.
Returns and Refunds
In accordance with Belgian law, the customer has a legal right of withdrawal of 14 days to return an unopened product. Return shipping costs are the responsibility of the customer, except in the case of an error on our part.
Intellectual Property
All content on this site (texts, photos, videos, logos) is the property of Vin du Pays de Herve and may not be used without prior written permission.
Personal Data
The data collected is used solely for order management, reservations, and member relations. For more details, please see our Privacy Policy.
Cookies
This website uses cookies to improve user experience and analyze traffic. You can manage your preferences in your browser.
Limitation of Liability
Vin du Pays de Herve cannot be held responsible in the event of interruption of the site, loss of data or indirect damage related to its use.
Force Majeure
In the event of force majeure (bad weather, disasters, strikes, etc.), the cooperative cannot be held responsible for delays or cancellations.
Applicable Law and Jurisdiction
These terms and conditions are governed by Belgian law. In the event of a dispute, the courts of the district of Liège shall have jurisdiction.
Changes to the Terms and Conditions
Vin du Pays de Herve reserves the right to modify these Terms and Conditions at any time. The date of the last update will be indicated on this page.
Contact
Herve Country Wine – SCES
📍 Bois de Loë 57, 4880 Aubel – Belgium
📧 info@vindupaysdeherve.be